Data Protection Policy

On May 25th 2018, the new General Data Protection Regulation (GDPR) entered into force. In order to meet the requirements of this law, we have created a Data Protection Policy. The last version of this policy can be found on our website and it contains information about how we handle personal data. For us, it is important to inform you that we take this legislation seriously and that we have developed internal guidelines and practices to comply with the new law. It is essential for us in the PETRA 4 that you feel safe with how we handle your personal information.


Processing of personal data

We process your personal information in accordance with the requirements of the General Data Protection Regulation (GDPR). Your integrity is important for us and we want to be transparent about how your personal information is handled.


What is a personal data

Personal data is all information that can be used to identify an individual, such as name, address, phone number or e-mail address. All processing of personal data is done with high security and confidentiality.


Storage of personal data

All processing of personal data is handled in accordance with applicable legislation. This means that we do not save personal data longer than necessary for the purpose of the processing. This also implies that data will be deleted as soon as it is no longer relevant or necessary for the purpose that is was collected for.


Your rights

Data protection legislation gives you rights regarding the processing of your personal data. For example, you have the right to access your personal information, request that your information is corrected/updated, that the processing is limited or that your data is deleted.


What personal data is collected about you as a consumer

We collect information about our consumers in conjunctions with complaints and compensations in the form of new goods or cash. Personal data such as address details and bank details in connection with any cash payment is saved for five years according to the Accounting Act. In our webstore, our customers also have the possibility to register themselves (name and e-mail address) to receive newest from the webstore. All data about our customers is stored securely and will not be used for marketing or shared with any third party.


Social Media

Our websites may contain features associated with social media such as Facebook, Twitter, LinkedIn and many more which have their own privacy policy. We recommend that you always review their terms of service before leaving personal information as we do not assume any responsibility for these features.


Changes to the policy

This Privacy Policy may be updated to meet new legal or technical requirements. 

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