1.1 – Terms and conditions below are the ones on which we supply Petra4’s products to you through our website.

1.2 – Placing an order entails your full and unreserved adherence to these terms and conditions. You will be promptly notified about any significant changes in T&C. 


2.1 – You may place an order by adding an item to the Shopping Cart. If the standard order through the Shopping Cart, which is at the same time the conclusion of the agreement between Petra4 and the customer, cannot be fulfilled due to many potential logistics or technical reasons, which we will not shrink from informing the customer about by email, the customer will not be charged for the product ordered. Instead, Petra4 will feel obliged to find a solution, which will fully satisfy the customer by for instance finding an alternative product. 




3.1 – Each product is a masterpiece itself, thus is unique.

3.2 – We will make every effort to portray our products such as NDS with accessories, exclusive packaging and other identically as in real life, however due to the uniqueness of our products, they can slightly differ on some characteristics such as color or other pictured in the photos on our website. 



4.1 – Terms of delivery are stated in the tab Shipping. We deliver your order as soon as reasonably possible. 

4.2 – If there are any problems with delivery due to any possible reason, we will try our best to solve them and minimize the effect of the delay, as well as inform the customer about them.



5.1 – All warranty conditions are stated in separate tab Warranty.




6.1 – The price is indicated with each product, however there is a possibility of configuration or purchase of particular elements after previous contact with Petra4. 

6.2 – In case of personal orders such as configuration of additional elements or the stone itself, which can be delivered by the customer from other sources such as our partner companies with our help or by the customer on their own, the price and delivery conditions will be laid down individually.

6.3 – Once we receive payment, the product will appear on our website as sold and will be dispatched to the customer.

6.4 – Petra4 does not carry on hire purchase.



7.1 – The entire liability of Petra4 to you in respect of any claim whatsoever or breach of this Agreement due to any reasons will be limited only to the price paid by the customer.

7.2 – Petra4 in no event will be responsible for any loss of yours in respect of this Agreement. 

7.3 – In the view if the above we recommend prudent purchase to avoid any undesirable actions.



8.1 – You shall indemnify Petra4 against all claims, costs and expenses which Petra4 may incur, and which arise, directly or indirectly, from your breach of any of its obligations under the Agreement, including any claims brought against Petra4 alleging that any Products provided by Petra4 in accordance with the Order infringes a patent, copyright or trade secret or other similar right of a third party.



9.1 – Our website contains graphic, visual and textual elements and illustrations all protected by copyrights, rights on the image, rights on models or trademark rights, the holders or owners of which are either Petra4, third parties or business entities cooperating or sharing their resources with Petra4. 

9.2 – Any of Petra4’s or other parties’ reproduction, copy, imitation, publication, communication, marketing or use for commercial purposes of one or more of the Intellectual Property Rights and on any medium whatsoever, whether partially or fully cannot be carried out without the prior and written authorization of the rights holders.



10.1 – While you register on our website or otherwise use it, you provide us with your personal data which is collected and used in accordance with the terms of our privacy policy which is accessible on our website in tab Data Protection Policy.



11.1 – All these terms constitute the entire agreement between us and the customer in relation to their purchase. These terms supersede and extinguish all other agreements, promises, assurances, warranties, representations and understandings, whether written or oral, in relation to your purchase.



12.1 – This contract is between you and us. Nobody else has any rights under this contract. No other person shall have any rights to enforce any of its term.

12.2 – In the event of law incompatibility of any paragraph stated on Petra4’s website, the relevant regulations of the Civil Code will be applied. The remaining paragraphs will remain in full force and effect. Each of the paragraphs of these terms operates separately.


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